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Industry & Business Wednesday, 8 April 2026 | 1 min read

I'Ve Been Waiting Over a Month for Anthropic Support to Respond

A user on Hacker News has reported waiting over a month for support from Anthropic, the company behind the popular AI chatbot Claude. The user's experience highlights the challenges of dealing with AI companies, where support can be slow and unresponsive. The incident has sparked a wider conversation about the importance of customer support in the AI industry.

As AI companies continue to grow and expand, it's essential that they prioritize support and customer service. The incident serves as a reminder that AI companies need to prioritize support to maintain customer trust and satisfaction.

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#anthropic #support #customer service #ai
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